Privacy Policy

This privacy statement regulates how Purple Site Agency obtains, uses, retains, and disseminates information from users of the https://psagency.co.za website (each, a "User") ("Site"). The Site and all goods and services provided by Purple Site Agency are covered by this privacy statement.

Personal identification information

When users visit our site, register, shop, subscribe to our newsletter, fill out a form, and in conjunction with other activities, services, features, or resources we make accessible on our site, we may gather personal identifiable information about them in a variety of ways. Name, email address, mailing address, phone number, and credit card information may be requested of users as necessary. However, users can browse our website anonymously. Only if users willingly provide us with personal identifiable information, will we be able to gather it from them. Users always have the option to withhold personally identifiable information but doing so can restrict them from taking part in some site-related activities.

Non-personal identification information

Every time a User interacts with our site, we may gather non-personal identification data about them. Non-personal identifying information may include the name of the user's browser, the kind of computer they are using, and technical information about their means of access to our Site, including the browser type, operating system, and the Internet service providers used.

Web browser cookies

Cookies may be used on our site to improve user experience. Cookies are stored on a user's hard drive by their web browser for record-keeping and occasionally to track information about them. A user's web browser can be configured to accept cookies or to notify them when they are being sent. If they do, be aware that some elements of the Site might not operate correctly.

How we use collected information

Purple Site Agency collects and uses Users’ personal information for the following purposes:

To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
To personalize user experience
We use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
To improve our Site
We use feedback you provide to improve our products and services.
To process payments
We use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
To run a promotion, contest, survey or other Site feature
To send Users information they agreed to receive about topics we think will be of interest to them.
To send periodic emails
We may use the email address to send User information and updates pertaining to their order. It could also be used to respond to their inquiries, questions and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or the User may contact us via our Site.

How we protect your information

To prevent unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data maintained on our Site, we implement suitable data collecting, storage, and processing procedures and security measures.

Sharing your personal information

We never trade, sell, or let others rent access to the personal information of our users. For the objectives mentioned above, we may provide anonymous, generic demographic data about our users and visitors to trusted affiliates, marketers, and business partners. This data will not include any personally identifying information. When running our company, the Site, or doing tasks like sending out newsletters or surveys on our behalf, we may work with outside service providers. If you have granted us permission, we may disclose your information to these third parties for those specific, limited purposes.

Compliance with children's online privacy protection act

Young children's privacy needs to be protected in particular. Because of this, we never knowingly collect or keep information from anyone we genuinely know to be under 13, and no element of our website is designed to appeal to children under 13.

Collection of personal and non-personal identification information

The following types of personally identifiable information about Users may be gathered by us: name, email address, mailing address, IP address, telephone number, signature, account name, social security number, driver's license or other state identification number, passport number, and credit card information.

Additionally, we may gather non-personal data about users' online activities, such as their browser type, computer's technical specs, operating system, internet service provider, browsing and search histories, and other data pertaining to how a user interacts with a website or application.

Third parties

We occasionally employ other service providers to carry out business operations for us, such distributing newsletters or conducting surveys. If you have granted us permission, we may disclose your information to these third parties for those specific, limited purposes. Outside of that, we do not share, rent, sell, trade, or otherwise divulge your personal information to any third-party businesses.

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Users can give us this information voluntarily or automatically when they use our website. For the business and commercial uses listed in the section above titled "How We Use Collected Information," we gather personally identifiable information.

Right to access your personal information

You are entitled to access the personal data we have on you. Additionally, you have the right to seek a copy of the personal data that we now store. Send a description of the data you want us to share with you to info@psagency.co.za if you want access to this data.

Publicly accessible information is not considered to be personal information.

Right to be forgotten

At any time, you may contact us at info@psagency.co.za to request that we delete all personal data. Users are, however, individually responsible for ensuring that their personal data is deleted from other sources.

Right to non-discrimination for exercise of privacy rights

Users have the right to refuse to supply personal identification information without the risk of discrimination, except that it may prevent you from engaging in certain Site related activities.

Do-not-track (DNT) requests

At this time, we do not currently respond to “do-not-track” requests from our Users’ browsers.

Do not sell my personal information

We do not sell, trade, or rent Users personal identification information to others and have not done so in the past 12 months. However, Users can still opt-out and request that we do not sell their personal information in the future through this Do Not Sell My Personal Information link.

Compliance with the General Data Protection Regulation (GDPR)

This Privacy Notice for Users in the European Union (E.U.) supplements the information contained in the Privacy Policy above. The following Notice is in compliance with the General Data Protection Regulation (GDPR) and applies solely to data subjects (“Users”) who reside in the E.U.

Purple Site Agency is the data controller for the personal information Users provide. For general data protection queries, please get in touch with us at info@psagency.co.za For further information about Purple Site Agency, please visit www.psagency.co.za

When we collect personal data

Purple Site Agency will only collect and use Users’ personal information in the following circumstances:

Where you have given, us consent to process personal data for a specified purpose
Where we require your data to perform the contract we shall enter or have already entered with you
Where it is necessary for our legitimate interests or those of a third party, provided your interests or fundamental rights do not legally overrule these
Where we require your data to comply with a legal obligation
Why we collect and store personal data
We collect and use Users’ personal data for the purposes listed in the “How we use collected information” section above, provided we have your consent or are otherwise legally empowered to do so.
How you provide consent
Users provide consent by filling out contact forms on our Site. This consent allows us to share your information with our sister company, Rize Ideas, Inc.
We store all collected information for 90 days. We use this information for marketing purposes, to contact Users about our services. Thereafter, we will delete your information.

GDPR data protection rights

Users have eight (8) rights under the GDPR. Every User located in the E.U. is entitled to the following data protection rights:

Right to be informed: Anyone processing a User’s personal data must make clear what data is being processed, why and who else this data may be shared with.
Right to access: Users have the right to see what personal information is being held.
Right to rectification: A user’s data must be able to be corrected or amended if incorrect information is being held by the company.
Right to erasure: Also called the “Right to be Forgotten,” this right dictate that, at any time, Users may contact us at info@psagency.co.za to request that we delete all personal data.
Right to restrict processing: Users have the right to request a temporary halt to the processing of personal data, such as in the case of data being corrected or a dispute in a legal case concluded.
Right to data portability: Users may request any personal data supplied to the company be provided back to them in a simple, structured, and machine-readable format.
Right to object to processing: A User has the right to object to any further data processing that falls outside the parameters of the primary purpose for which the data was collected.
Right to avoid automated decision-making: Users may not be subject to any decision based solely on automated processing, including profiling.

Changes to this privacy policy

Purple Site Agency has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

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Purple Site Agency

https://psagency.co.za

info@psagency.co.za

+2761 759 5076

Last updated: October 2022

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